Privacy Policy
Effective Date: 4/24/2025
At Strategic Movement Healthcare Educational Services, LLC ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), The Campaign Registry (TCR) requirements, and applicable laws.
1. Information We Collect
We may collect the following types of personal information:
- Health Information: Medical history, treatment details, and related health data (PHI)
- Contact Details: Name, email, phone number, mailing address
- Mobile Data: Phone number and preferences when you opt in to SMS or MMS
- Billing Information: For processing payments and invoices
2. Text Message (SMS/MMS) Compliance
By opting in to receive text messages from us, you agree to the following:
- Message Frequency: Varies based on interactions
- Rates: Message and data rates may apply based on your mobile plan
- Opt Out: You can opt out at any time by replying “STOP”
- Help: Reply “HELP” for customer support
- Consent: Consent is not required to receive services
We do not sell or share your mobile information with third parties for marketing.
3. How We Use Your Information
We use your information to:
- Provide and coordinate healthcare services and education
- Send reminders, updates, or relevant service-related texts
- Process billing and payments
- Comply with applicable laws and regulations
4. Disclosure of Information
We may disclose your information:
- To healthcare providers for your care
- To health insurance companies for payment purposes
- To trusted service providers (under HIPAA-compliant agreements)
- As required by law (e.g., public health or legal reporting)
- With your written consent for other purposes
- "SMS consent is not shared with third parties or affiliates for marketing purposes."
5. Data Security
We take reasonable precautions to protect your data, including:
- Secure servers and encrypted communications
- Role-based access for staff
- Regular training in HIPAA and privacy best practices
6. Your Rights
You have the right to:
- Access and request a copy of your records
- Request corrections to your information
- Restrict how your data is used or shared
- Choose how we communicate with you (email, SMS, etc.)
- Withdraw consent to text messaging at any time
7. Policy Updates
We may update this policy periodically. Updates will be posted on our website with the new effective date.
8. Contact Us
If you have questions or wish to exercise your rights, please contact us:
Strategic Movement Healthcare Educational Services, LLC
12220 Chattanooga Plz Ste 165, Midlothian, VA 23112
Pamela@strategicmovementhcs.org
804-533-5304